Nedra Glover Tawwab, one of the most renowned therapists on Instagram and author of the New York Times bestseller Set Boundaries, Find Peace: A Guide to Reclaiming Yourself, explains how boundaries strengthen relationships and help us lead happier, more fulfilling lives.
As a freelancer, you also maintain relationships—with your clients. Setting boundaries in these relationships is essential. Without them, your work-life balance can suffer, potentially leading to burnout. This book taught me to set better boundaries, and I highly recommend it.
Here are the key takeaways from the book:
“The things you complain about most often show you where you need better boundaries.”
If you frequently complain about a particular client, it’s likely because you haven’t clearly communicated your boundaries, or the client doesn’t respect them.
Ask yourself which clients give you the most headaches. Then, think about what boundaries you could set and communicate them clearly.
“People don’t know what you want. It’s your job to make it clear. Clarity saves relationships.”
Proactive communication is crucial for healthy freelancer-client relationships.
Inform your clients about your working hours, the best way to contact you, and how much lead time you need for specific tasks. Most clients appreciate clear guidance and will see you as professional and well-organized.
Good boundaries can even work in your favor, showcasing your professionalism.
“The hardest part of setting boundaries is accepting that some people won’t like, understand, or respect them.”
You can’t control how others react to your boundaries.
If you’ve previously worked without boundaries, clients may initially feel confused or even disappointed. That’s okay. Over time, the working relationship will improve as they adjust to your new rules.
If a client consistently disregards your boundaries, it’s time to end the relationship. Continuing to work with them will harm you in the long run.
“Healthy boundaries aren’t rigid, but they aren’t overly flexible either.”
This means you can make exceptions—but only occasionally.
For instance, I’ve worked weekends for urgent matters, but I always made it clear that it was an exception and a bonus service. Communicate this clearly, so exceptions don’t become the norm.
By setting and maintaining healthy boundaries, you’ll foster better relationships with your clients, protect your work-life balance, and improve your overall well-being as a freelancer.
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